Merchant World Loyalty is a comprehensive one stop mobile application for managing customer loyalty.

Customer Management

Manage customer data with simple application

Loyalty Management

Reward your customers by offering them loyalty points/cashback

Customer Engagement

Personalized Communication with your customer for their Birthday/Anniversary

Customer Feedback

Get valuable feedback from customer for their life cycle management

Challenges For Merchant

 

Integrated Annual Report 2024

Reports

No Micro level business reports at customer level

DataBase

Difficult to manage manual database of customer

Brand Awareness

Less Brand recognition

Acquisition

High customer acquisition cost

Manual Tracking

Difficult to track customers visit and their business

Current Program

Expensive to build & manage own CUG program

 

Platform Features

 

OTP Secured

OTP Secured

OTP makes it secure for customers to burn/void their points.

Multiple Login

Multiple Login

Allow multiple logins for multiple users.

Customised Feedback Form

Customised Feedback

Get real-time feedback from your customers.

Digital Visiting Card

Digital Visiting Card

Share your digital visiting card with your end customers.

Offer Cashback

Offer Cashback

Issue cashback scratch cards.

Google Review

Google Review

Increase your Google business rating.

Configurable Platform

Configurable Platform

Merchant-friendly user platform.

Personalized Messages

Personalized Messages

Sent personalized messages to customers.

Automated Reports

Automated Reports

Generate automated reports to analyze and derive conclusions.

Customer Source

Customer Source

Track your end customer source.

Instant Notification

Instant Notification

Customers instantly receive notifications of earn/burn transactions.

Data Management

Data Management

Access customer data at your fingertips.

Discount Coupon

Discount Coupon

Create and issue discount coupons

Utility

Brand Recognition

Brand Recognition

Personalized communication helps brand awareness

Pocket Friendly Program

Pocket Friendly Program

SAAS based platform makes it value for money

Manage Database

Manage Database

Merchant World loyalty helps to save time by giving a platform to manage customers effectively and productively

Delegate Authority

Delegate Authority

Merchant World helps the Owner/Promoters authority and avoid fear of any revenue leak

Business Insight

Business Insight

Business insight through customer visits, feedback, points burn

Repeat Customers

Repeat Customers

To redeem points