Field support is often the unsung hero of digital payment infrastructure. At Plada Infotech, our robust field support services ensure that businesses experience uninterrupted operations, no matter where they are located.
A Nationwide Network
Our services are backed by a team of 384 engineers, 26 coordinators, and 14 area managers. From installation to de-installation, we manage 70,000+ payment terminals monthly. Services include:
- Application upgrades.
- Quality checks and inventory management.
- Deployment of QR codes and mobile wallets.
Why It Matters
Imagine a retailer losing sales due to a malfunctioning payment terminal. Our proactive approach ensures minimal downtime, translating into higher customer satisfaction and operational efficiency.
Numbers That Matter
Plada’s extensive reach and service quality have made us the trusted partner for most banks and payment processors. With operations in 212 cities, we bring businesses closer to their customers.
Shaping the Future
The demand for robust field support will grow as digital payments proliferate. Plada’s commitment to excellence ensures we’ll continue to be at the forefront of this evolution.