About Us
At PLADA, we take pride in our journey of innovation, trust, and success. Since our inception in 2010, we have evolved into a leading provider of IT solutions, building strong partnerships and delivering unparalleled services across industries. Our milestones stand as a testament to our dedication to excellence and our commitment to empowering businesses with cutting-edge solutions.
Our Journey
Major Events and Milestones
Foundation of Plada Infotech
Plada Infotech Services Private Limited was incorporated, marking the beginning of a journey in the tech services industry.
Strategic Business Agreement
The company entered into a significant business agreement with one of the top 10 global clients, laying a strong foundation for growth.
Expansion and Acquisition
Plada Infotech acquired a 99% stake in Uphaar Cards Private Limited, making it a subsidiary. This year also saw the company sign another major service agreement with a top 10 global client.
Financial Partnership with Leading Bank
A strategic partnership with a leading bank established a robust financial collaboration, enhancing business operations.
Recognition from Amazon
The Director was honored with the Preferred Launches Superero Award by Amazon, recognizing outstanding contributions in the industry.
Global Recognition and Amazon Award
Plada Infotech was named a Future Maker at Alibaba’s FY20 Global Channel Partner Summit. In addition, it was awarded the Star Performer – Seller Affiliate under Amazon’s “Highest Selection per Seller Criteria.”
Authorized Service Partner Certification
Plada Infotech earned certification as an Authorized Service Partner by One Assist Consumer Solution Private Limited, further validating its service excellence.
Global Expansion and Public Listing
The company expanded its global footprint with a partnership with 4th Wave Inc. in Toronto, Canada, and transitioned to a Public Limited Company on May 11, 2023, marking a new chapter of growth and expansion.
PRUF product launched
PRUF, developed in collaboration with Yes Bank and Plada Infotech, leverages the power of UPI 2.0’s One-Time Mandate (OTM) to revolutionize e-commerce payments. This innovative system empowers customers to pre-authorize payments, ensuring funds are secured until the product is delivered.
WE SPREAD THE GOOD WORD…GO CASHLESS!
What best defines us?
We are leaders in merchant services and program management. We leverage technology to enable clients in more than 212 cities & towns to create and execute strategies for digital transformation.
Who are we?
PLADA INFOTECH SERVICES LIMITED
A consulting services and/or end-to-end onboarding solutions company dedicated to offering seamless and scalable payment solutions through a well-connected merchant network.
How do we help?
We manage headaches, literally and effectively. Once you are our customer, we focus on streamlining your business requirements with the help of technology and field support. We acquire, train, engage and scale your merchant network.
Our Offerings
BPO services specializing in catering services-oriented solutions according to the clients. The company provides a wide range of services ranging from recruitment & payroll management, merchant acquisition, field support, software solutions, seller onboarding, and account management to clients. Our team of 1400+ employees, across the country, is differentiated by the skills, knowledge, and experience, across industries and technologies that we bring to every project we undertake.
POWERED BY TECHNOLOGY & EMPOWERED BY PEOPLE!
At Plada, technology drives our comprehensive service model. We embrace early adoption to avoid obsolescence, co-creating scalable platforms that enhance our service efficiency. As active participants in the Digital India movement, we’ve tackled challenges and seized opportunities in the rapidly evolving payment industry.
To stay ahead, we’ve established a dedicated technology arm, developed mobile apps for field resources, and automated Lead Life Cycle Management. These innovations have reduced TAT by 80%, boosting merchant and client satisfaction. Plada is committed to leveraging technology for sustainable growth and superior service delivery.
WE HAVE OUR EYES ON THE HORIZON…
WE SEE THE RISING SUN!
As India embraces digital growth and online transactions surge, the demand for related services is set to skyrocket. Plada is poised to lead in the Merchant Acquisition space by expanding and enhancing our service offerings. Guided by respect, transparency, and honesty—our three pillars—we are committed to fostering trust and value.
With a data-driven approach and robust infrastructure, Plada is ready to scale its services exponentially in India’s digitally empowered landscape. Our mission is to create immeasurable value for every Indian, making them an integral part of the nation’s growth story.
To move money and information in a way that moves world!!
- When the world speaks merchant services, what exactly comes to mind?
- What do we mean by Merchant services?
- What does it mean for the future?
The concept of a merchant is experiencing a fundamental shift. While, merchant services, as understood by the world is taking an unprecedented technical leap. Consumers continue to decrease their reliance on cash and checks, and embrace electronic commerce and P2P money moving solutions. Businesses want to provide their customers the option to pay for goods and services with UPI, UPI Mandate (PRUF), credit cards, debit cards, and alternative payment products.
From pure acquisition for hardware installation, merchant acquisition services have moved towards an end to end model. It is about providing consulting services and/or end-to-end onboarding solutions. Investing in distribution of new merchant acquisition technology, solutions, skills development and best practices. Maintaining a knowledge base of service expertise and qualified and talented experience.
Technology has made it possible to scale transaction services as well as be agile to serve an increasing customer demand. Scalability and efficiency are not just key-words or management mantras anymore. They are realities.
The one truth our future holds is being cashless, yet in a very good way. Demonetization got India thinking of a cashless future. Digital India, got the country thinking of ways to harness technology. At the helm of this cashless digital revolution, Plada Infotech has been a part of India’s digital transformation by pioneering merchant services and program management for the B2B sectors.
Trusted by 212+ Cities with Over 500,000 POS Installations Nationwide
Accelerating Success for Our Valued Business Partners Nationwide
Our Mission
We strive to provide the most trusted payment service in India through strong partnerships and continuous commitment to our customers and our people. We work to help businesses throughout India maximize their profits and create consistent value and support to merchants.
This is our mission. Everything we do reflects this mission and the values that make it possible.
Our Vision
Our vision serves as the foundation for Plada, guiding the entirety of our business by identifying what we need to accomplish to continue achieving and exceeding expectations. It inspires our team to innovate, adapt, and deliver exceptional solutions that drive value for our clients. Rooted in excellence and forward-thinking, our vision empowers us to build strong partnerships, embrace new challenges, and remain at the forefront of the merchant acquiring industry.
Our values
Customers: Our priority.
Innovation: Ideas powered by top technology.
Collaboration: Success through teamwork.
Data Privacy: Trusted to safeguard data.
Trust: Over a decade of strong client ties.
Integrity: Honesty and ethical standards.
Excellence: Deliver our best, every time.
Focus: Smart, efficient, and adaptable.
Leadership: Own actions and reward innovation.
Learning: Grow from successes and failures.
Journey: Enjoy and have fun along the way.