At Plada we follow a systematic people onboarding process that makes every member of our family a team player. We ensure our people are empathetic towards our clients and hungry for knowledge to serve them better. At ever juncture within Plada you come across people who are ready to mentor and assist their colleagues to ensure operational excellence. We pride a near zero attrition rate with our management and front facing teams. This has enabled us to forge strong and long-lasting relationships with our clients.
Our Team
Shailesh Damani
Founder
Shailesh, a pioneer within the merchant acquisition space, has been the backbone of the Plada Group. A commerce graduate, Shailesh has over 25+ years of experience and varied domain knowledge of Merchant Acquiring Services. His founding vision within a niche space has emerged as the direction for our success. His mentorship and guidance has fueled the growth and expertise of Plada Group.
His astute business acumen has guided the team in taking the right decisions at the most appropriate time. He is actively involved with all the primary business decisions and continues to expand the Group horizon through his knowledge.
Jagruti Gadhavi
Assistant Manager HR
Jagruti in the literal sense is our ‘people’s person’. She manages the overall responsibility & ensure Plada is a happy and a cohesive working unit. She ensures personalized attention towards the people of Plada and addresses their professional necessities by acting as a bridge between them and the Plada Senior Management. Professionally, she manages the end to end recruiting processes, operations and employee engagements as part of her HR function.
Her attention towards employee relationship management has ensured successful resolution of their grievances and issues. Jagruti is an MBA in HR and has been associated with CMS Info Systems and ICICI Lombard along her career growth.
Javed Khan
Business Head- E Commerce
Javed represents the online force behind Plada Infotech’s growth. His knowledge of the e-commerce domain, has ensured seamless functionalities between client platforms and vendors. He essays the key role of heading the e-commerce vertical along with managing the sales, account management and customer lifecycle management for the company. He leverages his leadership skills to ensure a proactive team that delivers consistently.
His prowess in sales and negotiation has brought about immense business growth for Plada Infotech. A graduate, Javed was associated with large network operators such as Vodafone and Airtel.
Litesh Shete
Operations Head
The association of Litesh with Plada has been since the inception of the company in 2006. Over his tenure with Plada, Litesh has grown in stature and profile within the company ranks. His beginning with Plada started with managing the data entry shop and in a span of 12 dedicated year, he is currently single handedly managing the entire field operations of the company Pan India. His team comprises of over 450 members managing several businesses including managing a single E2E client with a team force of 400+ people.
His contribution was pivotal in setting up of the call centre for the courier division of the company. Litesh is part of the core management team and actively participates in all company affairs related to business growth. He leverages his key strengths in communication, business and operation processes, client and team management to achieve optimum deliveries within a healthy TAT. A graduate by education, Litesh was with a stock broking company before joining Plada.